Service Ambassador – Per Diem – Varied Shifts – Chula Vista
Facility: Scripps Mercy Chula Vista
Location: Chula Vista, CA
Career Area: Administrative Support
Employment Type: Casual
Shift: Varied
Job ID: 262006403
Let’s Get Started
Located less than 10 miles from the US-Mexico border, the Chula Vista campus of Scripps Mercy serves the cities of Chula Vista, Otay Mesa, National City, Imperial Beach, Bonita and beyond.
Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista.
Scripps Mercy Hospital Chula Vista provides a variety of medical and surgical services, including inpatient and outpatient care. Within the hospital you’ll find our 24-hour emergency room and many other specialty services ranging from cancer care to stroke care.
Job Description
This is a per diem/casual, non-benefitted position located at Scripps Mercy Hospital San Diego in Chula Vista. The position has a varied schedule with 8-hour shifts based on department needs, including PTO coverage, call-outs, and other staffing needs. Candidates must be flexible to work different shifts, including evenings, weekends, and holidays.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
- Scripps is a Great Place to Work Certified company for 2025.
- Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
- Becker’s Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
- We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
- Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Why Scripps Mercy Chula Vista?
- Collaborative team that supports one another across different areas of the hospital
- Ambassadors help welcome patients and visitors
- Focus on making guests feel comfortable and ensuring they receive needed assistance
- Opportunity to positively impact each person’s experience from the moment they enter the hospital
- Meaningful role within a team dedicated to making a difference
Join a caring team supporting Scripps Mercy Hospital Chula Vista as a Service Ambassador in the Access/ED department. You’ll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
- Ensuring hospital guests are properly greeted and directed to the correct area
- Performing a variety of clerical functions
- Greet and assist patients and visitors in a friendly and professional manner
- Provide directions, answer questions, and help patients and visitors find the assistance they need
- Work closely with other departments to provide a positive experience for our patients and visitors
Required Qualifications:
- Must have effective oral and written communication skills
- Proficiency in operating general office equipment
- Skills in establishing priorities to effectively handle a variety of duties without loss of efficiency or composure
- General clerical skills
- High school graduate or equivalent preferred
Preferred Qualifications:
- Previous customer service experience, preferably working directly with the public
- Strong communication and interpersonal skills
- Ability to multitask and remain professional in a busy environment
- Healthcare experience is a plus but not required
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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