Risk Management/Patient Relations/Quality Coordinator RN – La Jolla
Facility: Scripps La Jolla Hospital
Location: La Jolla, CA
Career Area: Quality
Employment Type: Full Time
Shift: Day
Job ID: 262005342
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Scripps Memorial Hospital La Jolla has served the greater San Diego community since 1924. For more than a century, we continue to provide distinguished care, including several nationally ranked specialty programs. Scripps La Jolla was the first in San Diego to be designated a Magnet Hospital by the American Nursing Association.
Scripps La Jolla shares a campus with the Barbey Family Emergency and Trauma Center, a Level I Trauma Center, and the renowned Prebys Cardiovascular Institute. We’re also home to notable specialty programs, including cancer care, heart surgery, orthopedic surgery, labor and delivery services (including a Level III neonatal intensive care unit) and a nationally designated Comprehensive Stroke Center.
Job Description
This is a full-time benefited position working 8-hour shifts Monday-Friday. Hours are typically 8am to 5pm.
Position does not require weekends or holidays. Located at Scripps Memorial Hospital La Jolla.
The Risk Management/Quality Coordinator RN manages publicly reported and other significant quality measures and performance improvement in collaboration with administrative, clinical and physician leadership for their assigned service line. In addition, you will be responsible for:
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Performs concurrent review of medical records for core measures and other clinical indicators based on established definitions and provides real time feedback and intervention with clinical staff and physicians to ensure optimal quality patient care.
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Additionally, this RN position abstracts records based on established indicators of the medical staff for peer review for assigned populations; facilitates the peer review process, ongoing physician performance review and decision support for medical staff reappointment.
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In the absence of the Director, Medical/Legal Affairs, oversees office and provides independent judgment and support to patients, physicians, Scripps Clinic employees, and attorneys.
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Provides comprehensive administrative support in risk management issues to the Director, Medical/Legal Affairs.
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Assumes the Patient Advocate role helping patients whose problems need to be resolved immediately in the absence of the Patient Advocate.
Preferred Education/Experience/Specialized Skills/Certification:
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Training and application of Patient Safety Reporting programs or like-data based strongly preferred.
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Familiarity with Joint Commission standards as they relate to Performance Improvement and/or Medical Staff Quality/Peer review strongly preferred.
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EPIC experience preferred.
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Ability to multitask, handle multiple competing priorities and pivot frequently.
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Previous experience in quality improvement methods and tools preferred.
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Knowledge of Core Measures or other publicly reported quality metrics preferred.
Required Education/Experience/Specialized Skills:
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Minimum of 5 years recent direct patient care experience within the last 10 years OR currently holding a coordinator/leadership level role within an acute care setting.
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Requires attention to detail, analytical skills, excellent communication skills and intermediate computer skills.
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Bachelor’s degree required.
Required Certification/Registration:
- CA RN required.
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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