Risk Management/ Patient Relations/ Quality Coordinator RN – La Jolla
Facility: Scripps La Jolla Hospital
Location: La Jolla, CA
Career Area: Quality
Employment Type: Full Time
Shift: Day
Job ID: 262003703
Let’s Get Started
Scripps Memorial Hospital La Jolla has served the greater San Diego community since 1924. For more than a century, we continue to provide distinguished care, including several nationally ranked specialty programs. Scripps La Jolla was the first in San Diego to be designated a Magnet Hospital by the American Nursing Association.
Scripps La Jolla shares a campus with the Barbey Family Emergency and Trauma Center, a Level I Trauma Center, and the renowned Prebys Cardiovascular Institute. We’re also home to notable specialty programs, including cancer care, heart surgery, orthopedic surgery, labor and delivery services (including a Level III neonatal intensive care unit) and a nationally designated Comprehensive Stroke Center.
Job Description
This is a full-time benefited position working 8-hour shifts Monday-Friday. Hours are typically 8am to 5pm.
Position does not require weekends or holidays. Located at Scripps Memorial Hospital La Jolla.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
- Fortune Best Workplaces in Health Care 2023
- 2023 PEOPLE Companies that Care
- Fortune 100 Best Companies to Work for 2023
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
Established in 1924 by Ellen Browning Scripps, Scripps Memorial Hospital La Jolla has been one of Southern California’s premier medical centers for more than 90 years. Scripps La Jolla was ranked No. 1 by U.S. News and World Report U.S. News for the San Diego region and among the best in the nation in eight specialties.
We invite you to join our highly engaged Quality Department working with risk management and patients’ relations as a Risk Management/Patient Relations/Quality Coordinator Registered Nurse (RN).
As an RN with this team, you will be responsible for managing publicly reported and other significant quality measures and performance improvement in collaboration with administrative, clinical and physician leadership for their assigned service line. Additionally, you will:
- Performs concurrent review of medical records for core measures and other clinical indicators based on established definitions and provides real time feedback and intervention with clinical staff and physicians to ensure optimal quality patient care.
- Abstracts records based on established indicators of the medical staff for peer review for assigned populations; facilitates the peer review process, ongoing physician performance review and decision support for medical staff reappointment.
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Required Education/Experience/Specialized Skills:
- Minimum of 5 years direct patient care experience within the last 10 years OR currently holding a coordinator/leadership level role within an acute care setting.
- Requires attention to detail, analytical skills, excellent communication skills and intermediate computer skills.
- Previous experience in quality improvement methods and tools required.
- Knowledge of Core Measures or other publicly reported quality metrics required.
Required Certification/Registration:
- CA RN License required.
Preferred Education/Experience/Specialized Skills/Certification:
- Training and application of MIDAS/Origami or like-data based strongly preferred.
- Bachelor’s degree is strongly preferred.
- EPIC experience preferred.
- Familiarity with Joint Commission standards as they relate to Performance Improvement and/or Medical Staff Quality/Peer review strongly preferred.
- Ability to multitask, handle multiple competing priorities and pivot frequently.
- Reliable team player.
- Familiarity with Joint Commission standards as they relate to Performance Improvement and/or Medical Staff Quality/Peer review strongly preferred.
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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