Operations Supervisor RN – Mercy SD/CV – Casual – Nights

This is a Per Diem Night shift Operations Supervisor position.

*** Open to employees currently cross trained to cover Operations Supervisor role at Mercy Hospitals***

As Operations Supervisor, RN, you will work under the supervision of the Director of Patient Care Services and is primarily responsible for providing clinical/patient care support, supporting efficient patient throughput, maintenance of standards, and assuming the administrative role in crisis/disaster situations.

Additionally, the Operations Supervisor acts as a resource to facilitate timely and effective problem resolution in overall hospital operations for all departments and provides functional support for departments where these departments are closed. The incumbent in this position provides support for care to adolescent, adult and geriatric patients. 

Perform other duties as assigned.

Responds to and manages difficult patient care problems and unplanned or emergent events in cooperation with the staff while maintaining standards which ensure quality care.

Promotes and maintains communication with nursing, medical, and management staff.

Facilitates the process of hospital-wide operations in collaboration with the Unit Manager/Charge Nurses.

Assists in the resolution of problems regarding patients, families, physicians, staff and takes appropriate follow-through action. In the case of drills and disasters, coordinates efforts of all departments, communicating clearly, and tactfully.

Acts as a professional role model and leader for staff including communication to appropriate manager of staff performance issues. Identifies the need for revision of, or the creation of policies, procedures, standards, or practice guidelines for the enhancement of patient care.