Employee Resource Specialist – HR Call Center – Limited Tenure
Facility: Scripps Health Corp
Location: San Diego, CA
Career Area: Human Resources
Employment Type: Full Time
Shift: Day
Job ID: 252002394
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Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers.
Job Description
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
At Scripps Health, your ambition is empowered and your abilities are appreciated:
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
- Scripps is a Great Place to Work Certified company for 2025.
- Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
- Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
- We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
- Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
This is the ideal position for an HR graduate with exceptional customer service experience looking to grow their HR skills and work with a collaborative and support team to serve our Scripps staff across the organization in our HR Call Center. You will be responsible for engaging and educating staff on self-service transactions. You will provide consultation and direction to management and staff regarding the interpretation and application of Human Resources policies/procedures/programs. Our team of four play an integral role in assisting with benefit questions and enrollment, and troubleshooting.
This is a great opportunity to grow your Human Resources background and expand your skills working in multiple HR areas, including but not limited to:
- Benefits
- Employment Verification
- EDD Claims
- Employee Policies
- Subpoenas
- Employee File
- Recruitment
- Etc.
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Required Experience/Specialized Skills:
- Minimum 2 years work experience OR Bachelors degree in HR related field.
- Proficient in Microsoft Office Suite programs.
Preferred Experience/Specialized Skills:
- Previous Call Center experience.
- Customer Service Experience
- 1 year of HR experience.
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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