Lead Medical Assistant – Rancho Bernardo – Primary Care
Facility: Scripps Clinic
Location: San Diego, CA
Career Area: Clinical Support
Employment Type: Full Time
Shift: Day
Job ID: 252002440
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Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
Job Description
This is a benefited, full time position generally working Monday-Friday from 8am-5pm but will flex as needed. Saturday rotation required as needed. Located at Scripps Clinic Rancho Bernardo.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
- Scripps is a Great Place to Work Certified company for 2025.
- Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
- Becker’s Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
- We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
- Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Why Rancho Bernardo Primary Care?
- The opportunity to work in a supportive team environment.
- Fast-paced environment working with newborns up through geriatric patients.
- Team approach to providing quality patient care, giving the opportunity to collaborate and work together to achieve our goals!
What you’ll do:
- All Medical Assistant duties
- Manage onboarding process for all new employees
- Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module to include the following:
- training
- assurance of consistency and standardization of procedures
- management of day-to-day staff coverage arrangements to ensure excellent patient care
- staff performance management
- serve as a mentor to staff
- special Primary Care projects as assigned
- Responsible for covering, as well as mentoring, new and existing staff on clinical processes and procedures
- Responsible for review of new and existing staff documentation and charge documents for completion and accuracy
- Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care
- Responsible for troubleshooting/problem solving to ensure flow of the clinic is smooth
- Provide breaks/coverage as needed
- Make sure clinic staff is on task
- Ensure that compliance with Point of Care Training is up to date
- Assist in patient recovery
- Provide leadership support
- Monitor Monthly Compliance
- Handle patient escalations
- Perform other duties as assigned
Required Education/Experience/Specialized Skills:
- Certified Medical Assistant or Military Corpsman, plus two years applicable clinical experience.
- Requires excellent skills in communication, problem-solving, team development, planning and follow-through.
- Ability to exercise the authority and responsibility for assigned services based on the scope of the organization and complexity of patient care.
Required Certification/Registration:
- Completion of a formal Medical Assistant program or Military Corpsman program pursuant to the Division of Allied Health Professions.
- American Heart Association Healthcare Provider BLS required in clinical setting.
Preferred skills and qualifications:
- Experience in a same-day clinic environment
- Point of care testing (urinalysis, strep and covid swabs, vaccines, etc)
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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