Lead Medical Assistant – HealthExpress – Carmel Valley
Facility: Scripps Clinic
Location: San Diego, CA
Career Area: Clinical Support
Employment Type: Full Time
Shift: Varied
Job ID: 252001960
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Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
Job Description
This is a benefited, full time position working an 8-hr varied shift schedule. Shift times on weekdays are generally 6:45am-3:15pm, 9am-5:30pm or 11:30am-8pm. Every other weekend (both Saturdays & Sundays) and holiday flexibility is required. Located at Scripps Clinic Carmel Valley but you will be required to float to neighboring Scripps HealthExpress locations as needed.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
- Scripps has been named to a number of national, regional, and global Top Employer lists for women, diversity, and overall workplace
- Nearly a quarter of our employees have been with Scripps Health for over 10 years
About HealthExpress/Same Day Clinic:
- Team-oriented environment
- Delivering exceptional patient care
- Patients ranging from pediatrics (ages 3+ months old) to adults
- Variable schedules allowing for more flexibility
- Weekends & holidays required on a rotating basis
- Ability to float to neighboring Scripps HealthExpress locations is required
- Seeking dependable, self-motivated team players
What you’ll do:
- All Medical Assistant duties
- Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module to include the following:
- training
- assurance of consistency and standardization of procedures
- management of day-to-day staff coverage arrangements to ensure excellent patient care
- staff performance management
- serve as a mentor to staff
- Responsible for covering, as well as mentoring, new and existing staff on clinical processes and procedures
- Responsible for review of new and existing staff documentation and charge documents for completion and accuracy
- Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care
- Responsible for troubleshooting/problem solving to ensure flow of the clinic is smooth
- Provide breaks/coverage as needed
- Make sure clinic staff is on task
- Ensure that compliance with Point of Care Training is up to date
- Assist in patient recovery
- Provide leadership support
- Monitor Monthly Compliance
- Handle patient escalations
- Perform other duties as assigned
Required Education/Experience/Specialized Skills:
- Certified Medical Assistant or Military Corpsman, plus two years applicable clinical experience.
- Requires excellent skills in communication, problem-solving, team development, planning and follow-through.
- Ability to exercise the authority and responsibility for assigned services based on the scope of the organization and complexity of patient care.
Required Certification/Registration:
- Completion of a formal Medical Assistant program or Military Corpsman program pursuant to the Division of Allied Health Professions.
- American Heart Association Healthcare Provider BLS required in clinical setting.
Preferred skills and qualifications:
- Experience in a same-day clinic environment
- Point of care testing (urinalysis, strep and covid swabs, vaccines, etc)
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Scripps Health is the only San Diego-based company to make Fortune magazine’s 100 Best Places to Work. Our people and their commitment to the highest standards of care are what define us.
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