Patient Service Representative – Diabetes & Endocrinology – Del Mar

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Since Scripps Clinic began caring for San Diegans in 1924, it has become San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. Our team-based model is designed to provide the best possible care and outcomes. More than 850 providers and physicians provide 1 million patient visits a year coordinated through an integrated electronic health record.

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Job Snapshot

Employee Type:Full Time

Location:12395 EL CAMINO REAL, Del Mar, CA

Job Type:Business Office

Job ID:242007666

This post is also available in: ims

Job Description

This is a Full-Time position (80 hours per pay period) with a Monday – Friday, 8AM – 5PM, schedule located at our Scripps Clinic in Del Mar. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.

Why join Scripps Health?

AWARD-WINNING WORKPLACE:

Made Becker’s 150 Top Places to Work for 2024
Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
#5 in Fortune Best Workplaces in Healthcare 2023
#78 in PEOPLE Companies that Care 2023
#95 in Fortune 100 Best Companies to Work for 2023
Nearly a quarter of our employees have been with Scripps Health for over 10 years

Join a caring team supporting Scripps Clinic – Del Mar as a Patient Service Representative in the Diabetes & Endocrinology department. You’ll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:

Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions.
Responding to customer billing and payment inquires.
Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation.
Scheduling and confirming appointments in person or over the phone and entering appropriate insurance.
Initiating and validating referrals/authorizations.
Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns.

Position Pay Range: $24.91-$31.45/hour

In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Requirements

Required Qualifications:

Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems.

Preferred Qualifications:

1 year of experience in customer service or a healthcare/medical office environment preferred.
Able to adapt, prioritize and meet deadlines.
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG’s, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.

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About Us

Scripps Health is a non-profit health care delivery network dedicated to the community it calls home: San Diego, California. We are:

Home to 5 hospitals, 30+ outpatient centers and hundreds of affiliated physician offices
Known for our compassionate, collaborative culture
The only San Diego-based company to make Fortune magazine’s 100 Best Places to Work
Consistently ranked by U.S. News & World Report among the nation’s best
At the forefront of clinical research and education, with three highly respected graduate medical education programs and one of the top teaching hospitals in the nation

This post is also available in: ims

Patient Service Representative – Diabetes & Endocrinology – Del Mar

Job Snapshot

Job Description

Requirements

Similar Jobs

Laura Lettkeman – Manager Clinical Care Line, MD Anderson

2/27/2012

12/4/2014

3/8/2015

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2/27/2012

12/4/2014

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About Us

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Patient Service Representative – Diabetes & Endocrinology – Del Mar

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Job Snapshot

Job Description

Requirements

Similar Jobs

Laura Lettkeman – Manager Clinical Care Line, MD Anderson

2/27/2012

12/4/2014

3/8/2015

3/28/2020

2/27/2012

About Us

Join Our Talent Network

Not ready to apply?

Navigation

Departments

Quick Links