Lead Medical Assistant – Rancho Bernardo – Primary Care

This is a benefited, full time position generally working Monday-Friday from 8am-5pm but will flex as needed. Saturday rotation required as needed. Located at Scripps Clinic Rancho Bernardo.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker’s Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why Rancho Bernardo Primary Care? 

• The opportunity to work in a supportive team environment.
• Fast-paced environment working with newborns up through geriatric patients.
• Team approach to providing quality patient care, giving the opportunity to collaborate and work together to achieve our goals!  

What you’ll do:

• All Medical Assistant duties
• Manage onboarding process for all new employees
• Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module to include the following:
  • training
  • assurance of consistency and standardization of procedures
  • management of day-to-day staff coverage arrangements to ensure excellent patient care
  • staff performance management
  • serve as a mentor to staff
  • special Primary Care projects as assigned
• Responsible for covering, as well as mentoring, new and existing staff on clinical processes and procedures
• Responsible for review of new and existing staff documentation and charge documents for completion and accuracy
• Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care
• Responsible for troubleshooting/problem solving to ensure flow of the clinic is smooth
• Provide breaks/coverage as needed
• Make sure clinic staff is on task
• Ensure that compliance with Point of Care Training is up to date
• Assist in patient recovery
• Provide leadership support
• Monitor Monthly Compliance
• Handle patient escalations
• Perform other duties as assigned