Administrative Coordinator – Case Management – Hillcrest
Facility: Scripps Mercy San Diego
Location: San Diego, CA
Career Area: Administrative Support
Employment Type: Full Time
Shift: Day
Job ID: 262003402
Let’s Get Started
Scripps Mercy Hospital has served central and downtown San Diego since 1890 and is the oldest medical center in the county. The San Diego campus is located near the corner of 5th Avenue and Washington Street in Hillcrest.
Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista.
Scripps Mercy Hospital San Diego’s campus includes the O’Toole Breast Care Center, a 24-hour emergency room that is a Level I Trauma Center, outpatient physical rehabilitation, minimally invasive robotic surgery and our childbirth unit (including a Level II neonatal intensive care unit).
Job Description
This is a Full Time position (80 hours per pay period) with a Monday – Friday, 9AM – 5:30PM schedule (occasional weekend hours may be required), located at Scripps Mercy Hospital in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
- Scripps is a Great Place to Work Certified company for 2026.
- Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
- Becker’s Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
- We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
- Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a winning team supporting the Case Management department at our Scripps Mercy Hospital San Diego as an Administrative Coordinator. In this important role, your primary responsibilities will be working with EPIC and CarePort to send referrals on behalf of the Inpatient Care Managers and Social Workers to safely discharge patients, delivering Durable Medical Equipment (DME) to Inpatient Care Managers and Social Workers, completing UKG timecard edits and updating schedules, and answering phones/communicating via email. The ideal candidate will have medical office experience, advanced problem-solving skills, and a pleasant and professional demeanor.
Other general Administrative Coordinator duties may include:
- Providing administrative support to ensure smooth operations.
- Performing clerical, administrative, and general office duties involving typing, record and file maintenance, document creation, mail distribution and reception.
- Having in-depth knowledge of the unit’s operations, organization, and procedures.
- Maintaining office files and records in accordance with internal procedures.
- Receiving and referring visitors and telephone callers.
- Responding to requests for information.
- Opening and distributing mail.
- Providing a full range of administrative data management and coordination of reporting and project duties for the department.
- Analysis and maintenance of systems and equipment.
- Maintaining appointment calendars.
Required Qualifications:
- Able to communicate effectively, both verbally and in writing.
- Intermediate computer skills, including MS Office.
- Adaptable and able to handle large volumes of work in a fast-paced environment.
- Excellent critical thinking and project coordination skills.
Preferred Qualifications:
- College courses in business, medical terminology preferred
- One year of experience in customer service, administrative or support role.
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of health care. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Our people and their commitment to the highest standards of care are what define us.
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