Manager, Clinic Operations – Concierge Medicine
Facility: Scripps Clinic
Location: La Jolla, CA
Career Area: Operations Admin
Employment Type: Full Time
Shift: Day
Job ID: 252001693
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Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
Job Description
This is a full time, benefited position generally working Monday-Friday from 8am-5pm but hours will vary as needed. Located at Scripps Clinic Torrey Pines with regular travel to Carmel Valley and the XiMED building in La Jolla. This is an exempt and salaried position eligible for the Management Incentive Compensation Plan (MICP).
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
- Made Becker’s 150 Top Places to Work for 2024
- #5 in Fortune Best Workplaces in Healthcare 2023
- #78 in PEOPLE Companies that Care 2023
- #95 in Fortune 100 Best Companies to Work for 2023
- Nearly a quarter of our employees have been with Scripps Health for over 10 years
Why Scripps Concierge Medicine?
- Shape the Future: Play a pivotal role in expanding and evolving a crucial program, driving significant growth over the next several years.
- Collaborate with Leaders: Engage directly with senior and executive leadership, gaining invaluable insights and influence in decision-making processes.
- Critical Oversight: Take charge of a key program essential to primary care at Scripps, ensuring its success and making a meaningful impact on healthcare delivery.
What you’ll do:
- Responsible for day-to-day operations of Concierge Medicine outpatient centers.
- Works collaboratively with other hospital services, medical staff and administration to ensure delivery of quality patient care in a safe and professional environment.
- Sets standards for patient care, allocating and managing department resources, managing finances and operations, developing Strategic Marketing Plan and managing implementation.
- Responsible for business development and growth of department.
- Hires, evaluates and coaches staff and independent contractors.
- Conducts meetings, tracks business data, negotiates contracts, planning, implementation and leadership.
- Coordinates the ongoing development and productivity of the physician office practices.
- Provides leadership and direction to staff to ensure smooth and efficient daily operations, quality outcomes, and internal and external customer service.
- Responsible for entire scope of department/location, including facilities management, where appropriate.
- Collaborates with Philanthropy department.
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Required Education/Experience/Specialized Skills:
- High school diploma
- Five years current applicable experience in a healthcare environment
- Two years of leadership experience
- Ability to effectively manage healthcare business and operational practices
- Strong computer skills, including knowledge of MS Word, Excel, PowerPoint, and other applicable systems
Preferred Education/Experience/Specialized Skills/Certification:
- Bachelor’s degree and/or completion of formal leadership training
- Lean Six Sigma experience
- Project management experience
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About Us
At Scripps, we seek dedicated, compassionate people to join our team and make a significant impact on the health of our community and the future of healthcare. Throughout our five hospital campuses, 30 outpatient centers and clinics, and hundreds of affiliated physician offices throughout the region, each member of our team plays a key role in our life-changing and life-saving mission. Scripps Health is the only San Diego-based company to make Fortune magazine’s 100 Best Places to Work. Our people and their commitment to the highest standards of care are what define us.
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