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SUPV, REVENUE CYCLE - REGISTRATION, AUTHORIZATION, VERIFICATION AND ELIGIBILITY in San Diego, CA at Scripps Corporate Offices

Date Posted: 5/9/2019

Job Snapshot

Job Description

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
Join the Registration, Authorization, Verification & Eligibility (RAVE) team as Manager, Revenue Cycle and bring your expertise, compassion and excellence to all we do.
 
As Manager, Revenue Cycle, you will be responsible for daily operations of assigned Patient Accounts department. Be responsible for mentoring/coaching as well as all aspects of performance management of staff. Work to ensure appropriate training and technical support is available to staff. Oversee and performs quality audits to assure consistency and standardization of procedures and optimizes patient experience. Ensures compliance with policies/procedures and standards of care. Actively involved in improvement efforts, workflow design and validation with input on policies and procedures. Manage departmental resources effectively. Perform quality audits, providing retraining or action plans as needed to improve accuracy and meet production/patient satisfaction targets.
 
Additionally, you will generate and reviews reports to track performance outcomes, performs root cause analysis to identify performance improvement needs. Work with leadership on process improvement, tracks all efforts and outcomes. Monitor reports to identify additional process improvement opportunities. Assign work based on staffing levels and work load to optimize productivity and meet department standards. Communicate with customers including clinical and non-clinical staff, physicians and leadership to manage department operations. Provide timely feedback to staff on job performance, improvement or corrective actions as needed. Provide input on and may conduct staff annual performance evaluations. Responsible for keeping abreast of current policies, practices and procedures and provide guidance to staff. Assist in urgent situations requiring immediate decision making. Responsible for assisting/preparing staff schedules and managing coverage arrangements to ensure excellent patient care.
 
This is a Full Time, Salaried position located in 4S Ranch.

Job Requirements

Required Education/Experience/Specialized Skills:
  • 3 years experience customer service or healthcare/medical office environment
  • 1 year of experience in a leadership role.
  • Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
  • Excellent communication and customer service skills.
  • Strong organizational and analytical skills; innovative with ability to identify and solve problems.
  • Able to adapt, prioritize and meet deadlines.
Preferred Education/Experience/Specialized Skills/Certification:
  • Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are preferred.
  • EPIC working experience preferred.
  • Surgical authorizations background a plus. 
 
 
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
 
 
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.