SUPERVISOR, REVENUE CYCLE in San Diego, CA at Scripps Corporate Offices

Date Posted: 5/26/2018

Job Snapshot

Job Description

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
Outstanding opportunity to join our Leadership Team in our Billing Services Department! The work site for this position is at our Beautiful Rancho Bernardo Business Services office.
The Supervisor is responsible for daily operations of assigned Patient Accounts department. Responsible for mentoring/coaching as well as all aspects of performance management of staff. Works to ensure appropriate training and technical support is available to staff. Oversees and performs quality audits to assure consistency and standardization of procedures and optimizes patient experience. Ensures compliance with policies/procedures and standards of care. Actively involved in improvement efforts, workflow design and validation with input on policies and procedures. Manages departmental resources effectively. Performs quality audits, providing retraining or action plans as needed to improve accuracy and meet production/patient satisfaction targets. Generates and reviews reports to track performance outcomes, performs root cause analysis to identify performance improvement needs.
Works with leadership on process improvement, tracks all efforts and outcomes. Monitors reports to identify additional process improvement opportunities. Assigns work based on staffing levels and work load to optimize productivity and meet department standards. Communicates with customers including clinical and non-clinical staff, physicians and leadership to manage department operations. Provides timely feedback to staff on job performance, improvement or corrective actions as needed. Provides input on and may conduct staff annual performance evaluations. Responsible for keeping abreast of current policies, practices and procedures and provide guidance to staff. Assists in urgent situations requiring immediate decision making. Responsible for assisting/preparing staff schedules and managing coverage arrangements to ensure excellent patient care.
Full-Time 8 hour DAY shift position

Job Requirements

Required Qualifications:
•         Minimum 3 years experience customer service or healthcare/medical office environment
•         Minimum 1 year experience in a Leadership role
•         Hospital Billing and Follow-Up experience required
•         Knowledge of:  Medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers
•         Able to demonstrate proficiency of computer applications
•         Excellent mathematical skills and ability to handle monies
•         Excellent communication and customer service skills
•         Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines
Scripps Health is repeatedly named on the Fortune Magazine’s 100 Best Companies to work for, only San Diego-based company and Becker’s Healthcare Top Hospitals. Scripps Health offers a robust Total Rewards Program designed to compensate and motivate you throughout your career. Scripps Health Total Rewards Program includes a broad range of plans and programs including market competitive pay and performance incentives, health and wellness benefits, financial wellness benefits, work-life resources, learning and development opportunities, and rewards and recognition. Unlock your potential with Scripps Health today.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
Keywords: Revenue Cycle, Supervisor Billing, Billing Supervisor