SERVICENOW SOFTWARE DEVELOPER in San Diego, CA at Scripps Corporate Offices

Date Posted: 1/25/2018

Job Snapshot

Job Description

The ServiceNow Engineer will be responsible for the development and maintenance of the platform. Creates applications for clients based on defined specifications. Identifies issues with functionality, provides production support and escalates issues as appropriate. Consults with business to define specifications and create applications. Resolves moderately complex issues related to application functionality Leads integrated, cross functional team to implement web-based business solutions.  
Maintaining and helping to further develop our integrated platforms with ServiceNow. Managing all aspects of internal deployment projects and work closely with the internal teams on status, issues, and communications. Creating and maintaining technical documentation and user-guides. Managing products gaps from business specifications to product enhancements and/or business process change. Work with functional and admin teams to deliver automated workflow solutions in ServiceNow. Facilitate and support the rollout of new application and enhancements in ServiceNow.
 
The position will coordinate and provide solutions for ServiceNow development and maintenance efforts. Additionally, the individual will be expected to maintain a high degree of communication with the ServiceNow team and to document requirements and solutions. Advise functional and admin teams on design, development and overall ServiceNow best practices.
 

Job Requirements

Required Education/Experience/Specialized Skills: Senior-level software professional with the ability to develop and maintain a clear vision for the entire ServiceNow product base, including maintaining a consistent model for ServiceNow use across the Enterprise and assurance that all solutions for ServiceNow functionality meet a standard of consistency.
Good critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Expert knowledge of HTML, JavaScript, CSS, SQL, .net, and SharePoint development
Preferred Education/Experience/Specialized Skills/Certification:
  • Bachelor's degree.
  • 4 years of ServiceNow development experience.
  • MCSE preferred.
  • Experience writing processors, integrations, business rules, etc. in ServiceNow.
  • Experience with Web Technologies (XML, HTML, Java, JavaScript, JSON, Web Services, etc.)
  • Previous experience developing and delivering customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks.
  • Hands-on experience in the following ServiceNow applications: Incident, Change, Problem, Service Catalog, Workflow, Survey/Assessment, Knowledge, and CMDB.
  • Experience with ServiceNow's REST APIs and with the development of custom ServiceNow applications and APIs.
  • Experience performing major version upgrades to ServiceNow. (E.g., Fuji to Geneva, Geneva to Helsinki, etc.)
  • ITIL Certification or similar experience a plus.
    *LI-SH1

    Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 
Keywords: Software Developer, Service Now Engineer, Software Development, Service Now Analyst