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MGR, REVENUE CYCLE - Registration, Authorization, Verification & Eligibility in San Diego, CA at Scripps Corporate Offices

Date Posted: 2/2/2019

Job Snapshot

Job Description

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
 
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
 
Join a winning team leading Revenue Cycle's Registration, Authorization, Verification and Eligibility (RAVE) Department as Manager, Revenue Cycle and you will have the change to make big impact on the department's success. Together, you’ll bring your expertise, compassion and excellence to all we do. The ideal candidate will thrive in a fast paced environment and enjoy providing world class customer service.
 
As Manager, Revenue Cycle - RAVE, you will be responsible for performance of assigned Patient Accounts department. You'll ensure compliance with policies/procedures and standards of care. Play an integral role in resolving administrative and operational issues within department/Organization. Additionally, you will initiate improvement efforts, workflow design and validation as well as drafting policies and procedures. Manage department resources effectively.
 
Additionally, you will ensure Patient Account targets are met while maintaining quality and compliance requirements. Collaborate with management teams from across the organization to improve patient satisfaction, increase collections and reduce denials. Participate in department strategic planning and contributes to its success through effectively communicating goals and expectations to staff. Oversee and perform quality audits providing retraining or action plans as needed to improve accuracy and meet production/patient satisfaction targets.
 
Act as a lead to ensure effective use of system resources while meeting budgetary targets. Generate and review reports to track department outcomes, performs root cause analysis to identify and drive performance improvement needs. Oversee staffing assignments and time card compliance, possesses ability to hire and, conduct performance evaluations. Keep abreast of current policies, practices and procedures and provide guidance to staff. Assist in urgent situations requiring immediate decision making as needed.
 
This is a full time, Salaried, Manager position location in La Jolla.

Job Requirements

Required Education/Experience/Specialized Skills:
  • 5 years experience customer service or healthcare/medical office environment.
  • One year experience in a leadership role.
  • Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
  • Excellent communication and customer service skills.
  • Strong organizational and analytical skills; innovative with ability to identify and solve problems.
  • Able to adapt, prioritize and meet deadlines.

Preferred Education/Experience/Specialized Skills/Certification:
  • Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are preferred.
  • EPIC working experience highly preferred.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.