MGR, REVENUE CYCLE - Full Time - Day in San Diego, CA at Scripps Corporate Offices

Date Posted: 2/13/2018

Job Snapshot

Job Description

Responsible for performance of assigned Patient Accounts department. Ensures compliance with policies/procedures and standards of care. Resolves administrative and operational issues within department/Organization. Initiates improvement efforts, workflow design and validation as well as drafting policies and procedures. Manages department resources effectively. Ensures Patient Account targets are met while maintaining quality and compliance requirements. Collaborates with management teams from across the organization to improve patient satisfaction, increase collections and reduce denials. Participates in department strategic planning and contributes to its success through effectively communicating goals and expectations to staff. Oversees and performs quality audits providing retraining or action plans as needed to improve accuracy and meet production/patient satisfaction targets. Ensures effective use of system resources while meeting budgetary targets. Generates and reviews reports to track department outcomes, performs root cause analysis to identify and drive performance improvement needs. Oversees staffing assignments and time card compliance, possesses ability to hire and, conduct performance evaluations. Keeps abreast of current policies, practices and procedures and provide guidance to staff. Assists in urgent situations requiring immediate decision making as needed.

Job Requirements

Required Education/Experience/Specialized Skills: 5 years experience customer service or healthcare/medical office environment, one of which in a leadership role. Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.

Preferred Education/Experience/Specialized Skills/Certification: Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are preferred.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability