LEAD, IS RELEASE MANAGEMENT ANALYST in San Diego, CA at Scripps Corporate Offices

Date Posted: 10/21/2018

Job Snapshot

Job Description

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
 
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
 
Join a winning team supporting the Integration and Interoperability Department as an IS Release Management Analyst Lead.  Working together you’ll bring your IS expertise, compassion and excellence to all we do. The ideal candidate will thrive in a fast paced environment and enjoy providing world class customer service. They will be self-motivated and detail oriented with analytics.
 
The Lead, IS Release Management Analyst analyzes data, produces metrics and provides results to leadership; manages software and hardware change requests, meets with stakeholders, and tests and gathers evidence and presents to the Change Advisory Board. Maintains data integrity and conducts quality reporting. Establishes release schedule and manages what is included in all non-production environments. Performs software quality checks and runs metrics for Key Performance Indicators. Create processes for change and release management. Ensures a successful migration of configuration build from a non-prod to a prod environment. Conducts system audits and adherence to process.
  Lead, IS release management analyst implements and drives change for new Enterprise Change Management Program.  Accountable for overall operational support that needs to be monitored on an ongoing basis and delegated to subsequent team members for support.  Driving all the process work, Project work, Metrics, Nova Note Administration, Data Courier Administration, Downtime Planning, Facilitation and working with Environment Management.  Building relationships with the Operational Business Partners, Technical Teams, Informatics Teams, Application Teams and Vendors. Coaching and mentoring, hiring, terminations and other activities with performance criteria.  Work with outside and internal audit organizations.
 
 

Job Requirements

Required Education/Experience/Specialized Skills:
  • Two years related experience, including change and release management within an IS environment.
  • Excellent critical and analytical thinking and customer service skills.
  • Strong written and verbal communication skills.
  • Expert knowledge of relevant change management tools.
  • Highly organized with the ability to drive change.
  • Proficient in Microsoft Project and Excel.
Required Certification/Registration:
  • Certified Data Courier Administrator or must be obtained within 6 months of hire.
Preferred Education/Experience/Specialized Skills/Certification:
  • Bachelor’s degree.
  • Previous Leadership experience within an IS environment.
  • ITIL certification.
  • Previous ServiceNow, Epic, Agile and/or SQL experience.
  • Experience leading small projects or technical activities.
 
Scripps Health is repeatedly named on the Fortune Magazine’s 100 Best Companies to work for, the only San Diego-based company and Becker’s Healthcare Top Hospitals. Scripps Health offers a robust Total Rewards Program designed to compensate and motivate you throughout your career. Scripps Health Total Rewards Program includes a broad range of plans and programs including market competitive pay and performance incentives, health and wellness benefits, financial wellness benefits, work-life resources, learning and development opportunities, and rewards and recognition. Unlock your potential with Scripps Health today.
 
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.