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ANSWERING SVC ATTENDANT LEAD in San Diego, CA at Scripps Green Hospital

Date Posted: 3/6/2019

Job Snapshot

Job Description

At Scripps Health, you will experience the pride, support, and respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
Scripps Green Hospital is located in sunny San Diego, CA and minutes from our beautiful beaches and central to the La Jolla community.  You will experience the pride, and support of being a member of an outstanding team at our Green Hospital where you will be a part of a department making an average of 1,500 calls daily.  We share a culture of providing excellent care to our patients and each other.
The Answering Service Attendant Lead will provide excellent customer service, performs Switchboard and Answering Service roles for Scripps Clinic Torrey Pines Urgent Care Green Hospital, and 8 Regional Scripps Clinic sites. Alerts appropriate personnel of emergencies when notified via emergency panels, emergency phone 77, radio, printer, or consoles. Overhead pages upon request as appropriate. Makes responsible decisions independently and follows established department standards of quality and professional conduct. Responsible for training and scheduling of staff members in the department. Responsible for payroll/timekeeping of the department. Participates in Safety and Disaster Preparedness committees.
This Full Time position has a Wednesday-Sunday work schedule with coverage as needed from 2PM-11:30PM (8 hour shift) and will be floating between three hospitals.

Job Requirements

Required Qualifications:
Strong customer service skills
Ability to work in fast pace environment using repetitive hand motion
High School Diploma or equivalent

Switchboard Experience
Medical Terminology
Scripps Health is repeatedly named on the Fortune Magazine’s 100 Best Companies to work for, only San Diego-based company and Becker’s Healthcare Top Hospitals. Scripps Health offers a robust Total Rewards Program designed to compensate and motivate you throughout your career. Scripps Health Total Rewards Program includes a broad range of plans and programs including market competitive pay and performance incentives, health and wellness benefits, financial wellness benefits, work-life resources, learning and development opportunities, and rewards and recognition. Unlock your potential with Scripps Health today.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.