ANSWERING SERVICE ATTENDANT - Communications - Casual - Varied in San Diego, CA at Scripps Green Hospital

Date Posted: 3/9/2018

Job Snapshot

  • Employee Type:
    Per Diem
  • Location:
    10666 North Torrey Pines Road
    San Diego, CA
  • Job Type:
  • Date Posted:
  • Job ID:

Job Description

Answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Follows all documentation procedures. Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets. After physician office hours, answers and documents patient calls, contacting appropriate on-call physician as necessary. Maintains physician on call schedules at each work station, in on-call change book and on current monthly schedules.

Job Requirements

Experience/Specialized Skills:Strong customer service skills, computer skills, and ability to work in fast pace environment using repetitive hand motion with the ability to multi-task.

Preferred Education/Experience/Specialized Skills/Certification:Medical terminology, health care experience, and Call Center/PBX/Answering Service experience.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.