At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
Join a winning team supporting the Communications Department where you will be making a difference in our patient experience as an Answering Service Attendant. This position is located at our Scripps Green Hospital and will soon be relocating to our 4S Ranch Business Services office in Rancho Bernardo.
The Answering Service Attendant answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Completes additional tasks such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets. After physician office hours, answers and documents patient calls, contacting appropriate on-call physician as necessary. Maintains physician on call schedules at each work station, in on-call change book and on current monthly schedules.
This is a benefit-eligible Full Time position with a Varied schedule. This role is currently located at our Scripps Green Hospital in La Jolla, but moving to our 4S Ranch Business Services office in Rancho Bernardo within the next few months. Flexible availability is required for this position as you must be willing to cover day, evening, and night shifts, including some weekends and holidays.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.